Evolve IP’s advanced ACD reporting gave us valuable insight into daily and hourly call volumes as well as the overall performance of our call center agents. Revelations such as these enabled us to tweak the way we staff and manage our call center to be even more available to customers.

Bob Hutchinson
Director of IT, Hutchinson

Download the FREE Cloud Call Center Cloud Brief Now

You’ve heard the cloud hype. Perhaps you’ve decided that it makes sense to consider moving your organization’s Call Center to the cloud. But, maybe you need more information to help you determine if the time is right and you need some guidance.

The purpose of this free cloud brief is to help companies understand the benefits of a Call Center that is hosted in the cloud. The brief covers such topics as:

   - Total Cost of Ownership
   - Staffing Across Multiple Locations
   - 
Disaster Recovery
   - 
Features

Please fill out this form to access your FREE download now.


Download the Call Center Cloud Brief

Learn how Call Center in the cloud gives you the flexibility and features to maximize your staffing and your budget!


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Evolve IP is The Cloud Services Company™. Designed from the beginning to provide organizations with a unified option for cloud services, Evolve IP enables decision makers to migrate all or select IT technologies to its award-winning cloud platform. Evolve IP's combination of security, stability, scalability and lower total cost of ownership is fundamentally superior to outdated legacy systems and other cloud offerings. Today, over 100,000 of customers across the globe depend daily on Evolve IP for cloud services like virtual servers, virtual desktops, disaster recovery, unified communications, contact centers, and more.